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How to Use Humour in Email Campaigns

The email communications you send out reflect your brand’s personality. Whilst launching useful, communicative and visually appealing emails should be your top priority, it’s important to also focus on how you can tap into your recipient’s emotional side too. One way in which this can be done is using humour. Not only can humour help […]

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List Unsubscribe

Unsubscribes from carefully crafted email marketing campaigns is never nice, but the reality is that some people will inevitably wish to. Hiding an unsubscribe link from your recipients, or making it as difficult as possible for them to find, won’t stop them from doing so. In fact, if an unsubscribe link isn’t obvious enough, many […]

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MFA – Multi-Factor Authentication

Multifactor authentication (or MFA) is an account login process that requires multiple methods of authentication in order to verify your identity. Usually, this process will combine two or more independent credentials – one of which you know (i.e. a password) and one which you’ll obtain (like a security code). For example, along with a password, […]

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Text Hyphenation in Outlook Emails

Have you noticed that the emails you receive in Outlook appear different from how they looked in the email builder? If so, it’s possible that your Outlook version has been updated to include Microsoft’s new Advanced Typography features. This change is currently only affecting users on Outlook Classic for Windows. What is the change?Essentially this […]

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iPhone Dark Mode & How It Affects Emails

Every year, Apple holds a much anticipated press conference in which they announce their new and exciting products. This September, they announced the launch of their new iPhone and respective iOS. This announcement had every email marketer paying close attention. Why? Because iPhones are the most popular mobile client for reading emails; 29% of all […]

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Black Friday & Cyber Monday

This year Black Friday falls on 29th November and Cyber Monday on 2nd December. In this blog I’ve compiled some interesting facts and figures about this shopping frenzy, with tips on how to prepare and maximise your return. Facts & Stats Black Friday originated in the USA. It is the day after Thanksgiving. The term originated […]

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Outlook.com To Support Media Queries & Enhanced Accessibility

Goes without saying that we want all emails to render correctly across all devices. However, we may sometimes run into issues where an email client may not support certain elements, or layouts, within the email. This becomes apparent when opening a campaign on a mobile device, where the email client does not support mobile optimisation, […]

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Growing An Email Marketing Database

Sorry to start this blog with some bad news, but unfortunately, it’s true. An email marketing database degrades by about 23% every year. There are various reasons for this and include people opting-out of your communications, moving to another employer, (so the email address is removed from servers), or just decide to stop using an email […]

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