We endeavor to deliver non-technical, non-jargon blog content to all email marketers – rookies and experienced alike. One terminology we regularly come across is bouncing emails and what these are. A common misconception is that a bounced email is when you receive an out-of-office automated message, but this is incorrect. An email bounce means the […]
Professional email marketing is different to sending standard emails. Mass emails have to jump through quite a few hoops and hurdles and it all starts with leaving one server and meeting their gate keeper – the receiving server. Then, they have to pass the email spam checkers (looking at your Mimecast, Barracuda and others!) and […]
For some companies, there are occasions when an unsubscribe link is not required in their email communications and that’s when they send a service message. A service message is a factual message that impacts the recipient of your email. It MUST NOT contain any information that could be interpreted as marketing material. The below email from Waitrose […]
In the world of emails, we often hear things like “I got a hard bounce”, “this email soft bounced” or “look at my bounce rate”. But what does it all mean? There are lots of suggestions about what a bounced email is. Some people think a bounced email is when you receive an out of […]
Most organisations rely on data transfer agreements known as Standard Contractual Clauses (SCC) to transfer personal data to countries outside of the EEA (European Economic Area). European data protection law says data can only be transferred out of the EU, to the United States or elsewhere, if appropriate safeguards are in place. One such safeguard […]
In our email marketing industry, we take a great interest in subject lines, as they can influence whether someone opens, ignores or deletes your emails. These unprecedented times that COVID-19 has brought us has drastically changed email marketing strategies, with some businesses reducing their output, whilst many others increasing their activity significantly with more email […]
Valentine’s day is nearly upon us and with that we’re seeing extra displays of affection in email marketing campaigns. No surprise really when over £300 million pounds was spent on Valentine’s day in 2019! Obviously, we can’t all turn our emails pink and place hearts everywhere, but we can incorporate little touches to make our […]
The California Consumer Protection Act (CCPA) came into effect on the 1st of January 2020. But worry not, marketers still have time to prepare as this law will be enforced from the 1st of July 2020. Any company wanting to operate in California will need to abide by this law, regardless of its geographical location. […]
This year Black Friday falls on 29th November and Cyber Monday on 2nd December. In this blog I’ve compiled some interesting facts and figures about this shopping frenzy, with tips on how to prepare and maximise your return. Facts & Stats Black Friday originated in the USA. It is the day after Thanksgiving. The term originated […]
Sorry to start this blog with some bad news, but unfortunately, it’s true. An email marketing database degrades by about 23% every year. There are various reasons for this and include people opting-out of your communications, moving to another employer, (so the email address is removed from servers), or just decide to stop using an email […]