Hints & Tips

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Why Do My Emails Bounce?

In the world of emails, we often hear things like “I got a hard bounce”, “this email soft bounced” or “look at my bounce rate”. But what does it all mean? There are lots of suggestions about what a bounced email is. Some people think a bounced email is when you receive an out of […]

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What Is Apple’s Hide My Email Service?

You might have heard about Apple’s Mail Privacy Protection (MPP) which raised a lot of discussions within the email marketing sector. Alongside MPP, Apple has also introduced a service called Hide My Email (HME) in their iOS 15 and iPadOS 15 updates which were released on the 20th of September 2021. Hide My Email allows […]

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Using RSS Feeds in Email Campaigns

RSS stands for RDF Site Summary or Really Simple Syndication. An RSS file containing information is usually referred to as an RSS Feed. An RSS feed is a web feed which is an online XML file containing information such as news stories and blog posts, in a standardised and computer readable format. The content within […]

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When to Use and Not Use Auto Resend

Despite the increasing popularity of social media, messengers and chat apps, e-mail has remained central to digital communications and continues to grow. In fact, a whopping 306.4 billion e-mails were estimated to have been sent and received each day in 2020 according to statista. With these facts in mind, we are discussing the subject of […]

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Greylisting

You may have read our recent blog on blacklisting, but do you know what greylisting is? Greylisting (like blacklisting) is a popular technique for blocking spam emails. Blacklisting relies heavily on automated computer programs that programmatically analyse email traffic, to determine the probability of messages being spammy. These programs/bots aren’t perfect and can make mistakes, […]

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Forward to a Friend

When it comes to email marketing we talk about best practise and what you should and shouldn’t include in the content. One important link that is quite underestimated in our opinion, is the Forward to A Friend link. Perhaps not considered so important as people can just forward emails directly right?  Yes, you can but […]

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What is Blacklisting?

Blacklisting Blacklisting can be one of the most common reasons behind deliverability issues and by extension, poor open rates. In many ways’ blacklists are a very important component of the email ecosystem; they keep track of spammers and stop them from sending unsolicited emails to users across the web. However, sometimes legitimate marketers can end […]

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Designing Emails for Visually Impaired Recipients

According to the World Health Organisation (WHO), there are at least 2.2 billion people globally who have a visual impairment or blindness. The Royal National Institute of Blind People (RNIB) state around 350,000 people are registered blind or partially sighted in the UK. These people are able to use computers and read emails with the […]

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Do You Know Your Icons?

We’re certain that a lot of us have been helping friends and relatives on how to use smart phones and other digital devices during these times when we have not been able to meet each other in person. So, we created a handy infographic that may be useful to mums, grandads and anyone else who […]

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What is API?

Application programming interface, also known as API, allows communication between different applications.  An API may be used for a web based system, database system, hardware or a software. API allows two applications to communicate to each other. It can also be referred to as a messenger that delivers the request to the provider and then […]

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