Marketing

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Subject Lines

Once an email hits the inbox, sender name and subject line become everything. You could have the most well designed and expertly coded email anyone has ever seen, but if your subject line isn’t up to scratch, it will never see the light of day. With only 17-29% of emails being opened on average (making […]

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The Email Engagement Process

Quite a lot goes on in between an email send and a conversion, and it can be a tricky to guide subscribers though to your goal. When a subscriber engages with an email they usually follow a strict path that guides them from the inbox and to a conversion. This is something we call the email […]

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Explore A/B Split Testing

Want to improve your email open rates and click-throughs? Stupid question right? Well in order to do so you will need to understand what floats your subscriber’s boat! Different things appeal to different readers so you need to test, test and test some more to see the impact your content will have on the reader’s […]

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Creating Forms & Surveys

Your data is one of your biggest assets, but how detailed is it? Understanding your audience and their preferences will shape your future email marketing strategy, allowing you to send relevant and targeted content to the right people at the click of a button. So how do you do it? Creating forms & surveys is […]

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Quick-Guide to Planning an Event Marketing Campaign

With things finally beginning to warm up again, many businesses are preparing their summer events. Inboxes everywhere are already starting to fill up with invites to seminars, training days, sales events, and if you’re lucky, cocktail parties. We recently covered how to create a smart invite that lets subscribers RSVP from directly inside an email […]

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How to Add a Tap-To-Call Button to an Email

With mobile fast becoming the dominant force for email opens, it’s good to remember (and easy to forget) that most of these devices are in fact, phones. Phones with the ability to dial any number in the world, including the phone number for your business. Most smartphones can detect and highlight phone numbers in emails, […]

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How to Write an Apology Email

Even as an experienced email marketer, I still succumb to pre-launch nerves before I send an email. I check what feels like my 50th test, have a final proof read and with sweaty palms and an almost imperceptible tremor, I hit the ‘launch’ button. Sound familiar? Hopefully, it should! This kind of reaction is perfectly […]

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Five Emails for Valentine’s Day Inspiration

Valentine’s day is a hallmark date in every marketing calendar. With couples across the globe splashing out to celebrate, it’s a critical time to show what you have on offer, and email is the perfect way to do just that. To help get your imagination kick-started we’ve put together five emails from different sectors (grocery […]

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Five Predictions That Will Make 2014 a Great Year for Email

2013 was an incredibly active year for email, with plenty of industry developments to keep us email marketers on our toes. We’ve had Gmail Tabs & Gmail Image Caching, Yahoo address recycling, mobile opens hitting 51%, Hotmail changing to Outlook.com and more. Phew! It was also a big year for Campaignmaster with two In:box conferences, a system re-design, an expanded team […]

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A Journey into Welcome Emails

Recently we looked at how effective pop-overs can be when capturing new subscribers. If getting these subscribers is your first step; a welcome email should definitely be your second. This week we’re taking a look into the practice of using welcome emails, as well as providing tips on designing or improving your own. But first […]

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